Technical Specialist (Linux/Windows +SQL)

We are a Brazilian company with over 30 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 39 countries, through our 88 offices located throughout the world and we enjoy working for over 500 active clients. While more than 300 of them are multinational corporations, we have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.

Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us!

Learn more about us on www.stefanini.com and join us on facebook.com/StefaniniIT

Technical Specialist (Linux/Windows +SQL)

The role involves direct collaboration with clients and team leader, incident manager, developers.
It's a great posibility to growth in IT field as QA Engineer, DBA, Devops, PM 

AND! you can work remotely, we offer necessary equipment.
That role can be named as: Incident Analyst, Technical Support, Tier 2, Technical Specialist 
  
Job Requirements 
  • Report and prioritize problems found; 
  • Solve incidents and perform workarounds;
  • Escalation of risks and issues to the team leader, incident manager, developers; 
  • Identifies and assists with planning/execution for Problem Management process improvements;
  • Customer meetings. 
Essential Experience 
  • Experience with technical support OR incident management OR bug process OR troubleshooting; 
  • Experience working in client services is welcomed; 
  • Ability to investigate incidents, problems in-depth; 
  • In-depth knowledge of operating systems, such as Windows and/or Linux, SQL;
  • Communicate effectively in English. 
What we offer: 
  • You will find here not only a challenging and interesting workplace but also rewarding work experience, with competitive compensation and benefits packages;
  • A dynamic and multinational environment with dedicated professionals who are ready to share their knowledge with you; 
  • Professional trainings and continuous career growth opportunities;  
  • Competitive salary package and additional Health Insurance;  
  • Flexible work arrangements, no dress-code;  
  • Friendly team who is eager to meet you; 
  • Free English classes.  
What's next: 
It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity.
In case you will need further information, just send us a message at recruitmentEMEA@stefanini.com and we'll be happy to assist!
 
About us 
We are a Brazilian company with over 30 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 39 countries, through our 88 offices located throughout the world and we enjoy working for over 500 active clients. While more than 300 of them are multinational corporations, we have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities. 
Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us!
Learn more about us on www.stefanini.com  and join us on LinkedIn, Facebook and Instagram where we regularly post insights from our colleagues.
[Re]Imagine your career with us! Send your resume to anna.mustyatsa@stefanini.com

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