Customer Support Specialist (No Cold Calls) - (Evening Shift, $1200)

About Us

Web NG Global is an international company based in Moldova that partners with U.S. Consumer law firms, providing outsourced services for the American legal industry. We support the entire client journey - from attracting potential clients, doing the intake clerical work and assisting the attorneys with administrative tasks throughout the client journey.

Our work helps attorneys focus on what they do best - delivering and winning for the clients, while we provide the support they need every step of the way.

What you’ll do

• Communicate with potential clients by phone and email
• Ask clear questions to understand the client’s situation
• Collect and organize required documents and information
• Check details carefully and update client data in the system
• Follow internal procedures and maintain accuracy
• Support clients throughout the first stage of their journey
• Work closely with other departments

What makes you a good fit

• Advanced English level C1 or higher
• Friendly, confident, and energetic personality
• Strong attention to detail
• Ability to work under pressure
• Good organization and multitasking skills
• Willingness to learn new information and follow structured processes
• Long-term mindset — we are not looking for temporary/summer employees
• Ability to work both independently and as part of a team

What We Offer

• Competitive salary: Starting from $800/month during the first 3 months, increasing to $1,200+/month afterward.
• Evening schedule: 3:00 PM – 12:00 AM (including a 1-hour lunch break), ideal for those who prefer quiet mornings.
• Schedule: Wednesday-Sunday or Saturday-Wednesday
• Company-paid taxi ride home after evening shifts.
• Tea, coffee, and snacks.
• Performance-based bonuses in addition to the base salary.
• Monthly team dinners fully covered by the company.
• Gifts for special occasions, including birthdays and the arrival of a new child.
• Professional development opportunities, with a fast career path and internal mobility.
• A collaborative, professional, and results-driven work environment.
• A young, dynamic team with non-bureaucratic processes, a hands-on culture, and plenty of opportunities to make an impact.

How to apply

If this opportunity sounds like a good fit for you, please send your CV in English to: careers@webng.work
Kindly mention in the subject line the shift(s) you are interested in.

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