Customer Service Representative (Italian/English)

Customer Service Representative (Italian/English)

We are looking for a customer-oriented, motivated Customer Service Representative to join our team! If you love helping people and are customer-centric, we want to meet you! As a Customer Service Representative, you have to be able to put yourself in the customers' shoes and remain helpful, patient and cheerful.

Your responsibilities:

  • Resolve all inbound and outbound support requests per established guidelines.
  • Providing customer support via e-mail, voice chat, or telephone.
  • Collaborating with the management team.
  • Resolve questions and service issues for customers via e-mail, text and telephone.
  • Improving overall customer satisfaction.

We expect from You: 

  • Advanced knowledge of English and Italian languages.
  • Ability to multi-task.
  • Manage your own time, and work well both independently and as part of a team.
  • Ability to work with minimal supervision.
  • Strong computer skills.
  • Ability to work in a fast-paced environment.

 We Offer:

  • Attractive salary.
  • Working experience in an international team.
  • Home office.
  • Private Health insurance.
  • Meal allowance.
  • Valuable knowledge and excellent experience for future development.
  • Possibilities for self-development (training, coaching, conferences).
  • Attractive referral bonus.
  • Team buildings and company events.

Have we sparked your interest?
Send us your CV in English at this email: hr-chisinau@picanova.com.

E-mail: hr-chisinau@picanova.com  

 

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