Customer Service Representative (English)

Customer Service Representative (English)

As a result of our rapid growth, we’re looking for a Customer Service Representative to join our team! If you are patient, empathetic, and passionately communicative, we want to meet you! As a Customer Service Representative, you have to be able to put yourself in the customers' shoes and advocate for them when necessary.
 
Your responsibilities:

  • Resolve all inbound and outbound support requests per established guidelines.
  • Providing customer support via e-mail, voice chat or telephone.
  • Collaborating with the management team.
  • Resolve questions and service issues for customers via e-mail, text and telephone.
  • Improving overall customer satisfaction.
We expect from You:
  • Advanced knowledge of English.
  • Ability to multi-task.
  • Manage your own time, and work well both independently and as part of a team.
  • Ability to work with minimal supervision.
  • Strong computer skills.
  • Ability to work in a fast-paced environment.
 We Offer:
  • Attractive salary.
  • Working experience in an international team.
  • Home office.
  • Private Health insurance.
  • Meal allowance.
  • Valuable knowledge and excellent experience for future development.
  • Possibilities for self-development (training, coaching, conferences).
  • Attractive referral bonus.
  • Team buildings and company events.
Have we sparked your interest?
Send us your CV in English at this email: hr-chisinau@picanova.com   

E-mail:
 hr-chisinau@picanova.com   

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