Customer Service Operator

Dynava is an international Swedish company. We offer our clients various customer service solutions such as booking trips, getting customer support, or receiving any other support to be able to carry out a task.

Customer Service Operator

Are you good at learning foreign languages?
Then take the opportunity to learn Swedish and get employment at our customer service center in Moldova!
 
ABOUT US
Dynava is an international Swedish company. We offer our clients various customer service solutions such as booking trips, getting customer support, or receiving any other support to be able to carry out a task.

We operate Customer service centers in Sweden, Finland, Estonia, The Republic of Moldova, and in Senegal.
We started our operations in Moldova in 2007 where our operators handle customer communications using different channels including incoming phone calls, chat, email etc. Our clients speak Swedish, so the working language is always Swedish! That is why the employment at Dynava begins with an intensive language course.

ABOUT THE COURSE

  • The Swedish language course is about 8 months and the target language level is B2 (CEFR).
  • It’s a full-time course and will be very intense.
  • The course is free of charge, as well as all course material, books etc.
  • During the course you will receive a student allowance (6900 MDL gross).

REQUIREMENTS

  • Good knowledge of English (at least B1 level)
  • Strong aptitude for language learning
  • Service oriented and stress resistant
  • Highly motivated, independent, and disciplined

You also need a stable internet connection, computer, webcam, and headset at home in order to attend the classes.
 
WHAT'S IN IT FOR YOU AFTER THE COURSE?

  • Awesome colleagues
  • Growing salary as you become more competent and can handle more complicated tasks
  • Swedish library with books and movies at the office
  • Wellness program (Massage, yearly eye examination, fitness allowance)
  • Fruits and coffee machine at the office
  • Team building
  • Possibility to influence your working schedule
  • Possibility to work from home

STEPS

  • Step 1: Fill in our job application form
  • Step 2: English language test
  • Step 3: Interview
  • Steg 4: Intensive Swedish language course (from March)
  • Steg 5: Company training and customer service training

APPLICATION
Clickbelow in order to fill in the application. (We don’t handle applications through e-mail).

Deadline for application is 22nd of February 2024.

Contact information:
We will be happy to answer any questions by e-mail: recrutare@dynava.com or phone: 076730222.

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