6560 REASONS FOR CHOOSING H.ESSERS
H.Essers is an international and reliable player in the logistics sector, but above all a family business that has offered jobs and job security since 1928.
The office in Chisinau started its activity in 2008 with only 2 operators doing Data Entry. Nowdays, we are 100 professionals offering complex logistic solutions to our customers.
Our 6560 worldwide employees are ambitious people who dare to do business, are ready to seize opportunities and make a difference every day with simplicity. This enables us as a company to continuously invest in growth with a positive view of the future. Our people are our engine. We take care of their personal and professional development, provide them with contemporary work materials and pay attention to work-life balance. Yes, our 6560 employees know why they choose H.Essers.
Wanna join us? Apply for:
Customer Care Representative
WHAT YOU DO
- As a Customer Care Respresentative you act as the single point of contact for our international customers. This means that you offer the top customers of H.Essers an optimal and excellent service by taking on a coordinating, mediating role between the customer and H.Essers. This way you succeed in providing a service that is professional and customer-oriented.
- By doing so, you ensure a smooth cooperation and you know how to build a relationship of trust between the customer and H.Essers. Optimal customer loyalty is key to this. To achieve this, you follow up on the customer's shipments and defend the customer's interests within the organisation, but with the interests of your own organisation in mind. You go that extra mile within the possibilities of your own organization.
WHAT YOU HAVE
You hold the principle of 'customer is king'
in high esteem and have, preferably already had the opportunity to put this principle into practice within a professional context. You love the international dynamism
and drive associated with this position and department being the world of transportation. Furthermore, you get to know yourself as a verbal virtuoso
, someone who wants to go that extra mile for his/her clients
, who dares to think out-of-the box with your colleagues
in order to come to the most optimal solution for our clients. This service can be put into practice by being precise
and remaining cool
. Finally, we can only offer this top service if it is accompanied by knowledge of English
WHAT WE OFFER
We offer you the opportunity to contribute to the relationship with our international transport customers on a daily basis. This also results into a fascinating and challenging job, in which you can expect a lot of variation. Don't worry, no day is the same here! At H.Essers you always get the necessary freedom and autonomy to develop yourself personally and to shine. Finally, the growth of our customers goes hand in hand with the growth of our fellow workers! You can be part of a committed and very experienced team and organization that places great importance on reliability, entrepreneurship, simplicity, positivism and care!
And, of course, a secure job working for stable company, convenient working schedule (Monday-Friday 09:00 – 18:00), onboarding program and COVID-19 free office and Work from Home possibility.
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