Customer Support Agent | English

Roslin is looking for a Customer Support Agent.
No cold calls, no sales, existing customers only.

Join our open atmosphere and our culture of trust and support.
Every day our team delivers next-generation customer experience and helps transportation companies better connect with their customers. We merge industry knowledge, ever-expanding technical skills, and strong leadership to improve our processes and deliver superior products constantly.

Job: process incoming calls, register orders, and coordinate service delivery.

Hours: 
07:00 – 16:00;
13:00 – 22:00;
16:00 – 01:00 +Taxi back home;
17:00 – 00:00+Taxi back home (part-time);
22:00 – 07:00.
1-hour lunch break, 2 days off each week.
 
Pay: We will beat any Advertised Salary of our competitors in the same sector!

Official employment. Full social package.

Requirements:

• Upper-intermediate or fluent English;
• Proficiency in a language other than English is a great advantage! (for example Russian, Georgian, Spanish, Chinese, or Korean)
• Exceptional communication and verbal skills;
• Stress resistance, conflict resolution, and problem-solving;
• Attention to detail, reliability, punctuality;
• Organizational skills, ability to work independently with manager-led coaching;
• User-level computer literacy.

We offer:

• Dynamic international environment;
• Comfortable office, downtown location;
• Opportunity for career growth.

Interested?
Let's discuss your own options!
To apply for the position, please send your CV to hr@roslin.us.