Service Desk Technician with French and English (Romania)

Helpline №9566522, 13.10.2020
Oras: Chisinau
Studii: Orice
Experienta de munca: Orice
Salariu: Negociabil
Grafic de munca: Full-time
9566522, 13.10.2020
Multi-tasking may be a challenge for some, but if it's your kind of challenge, this job may be perfect for you. As a Service Desk Technician you'll be a problem-solver, device & software technician and more-all while being positive and professional.
And you'll also be a hero when you solve our customer's challenges.
Join our team in #TIMISOARA #ROMANIA!
What our Service Desk Technician does:

Provide first line IT technical support with accurate and creative solutions to customer problems;
Research, resolve, and respond to general issues (office, windows, outlook, internet, specific applications) received via telephone calls and e-mails from different kinds of customers;
Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction Demonstrate excellent customer service at all times;
Demonstrate excellent customer service at all times.

Requirements:
- Spoken languages: advanced French (B2/C1) + English (minimum B1);
- Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit;
- Availability to work in day shifts.
- Availability to move to Romania
What we offer:

Permanent contract
Central building offices with excellent view on the city, top facilities and equipment
Competitive salary
Performance bonus
Meal tickets and gift vouchers
Training opportunities
Regina Maria medical package
Company 7Card
Support in obtaining a work permit in case you do not have the right to work in Romania or a Romanian citizenship
E-mail:
recrutementhlro@helpline.fr
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