Operator limba engleză

CUSTOMER SERVICE REPRESENTATIVE

Requirements:

- Excellent English, both written and spoken

- Proficiency with personal computers and Microsoft Office applications (i.e., Word, Excel,

PowerPoint, Outlook)

- Ability to work under stress

- Knowledge of customer service principles and practices

- Working experience in the related field (sales) would be an advantage;

- Very good online research and computer skills;

- Hardworking, resourceful, pro-active and willing to learn along the working process.

Responsibilities: 

- Handle and solve customer complaints by phone, email and sms

- Provide accurate and complete information by using the right tools

- Respond in a prompt manner to customer inquiries

- Provide appropriate solutions and alternatives and follow up to ensure resolution

We offer you in exchange:

- The chance to express your own, innovative ideas in an organized environment

- Work in a young and promising team based in Chisinau

- Working hours 9 AM – 5 PM (day shifts); 3 PM – 11 PM (evening shifts)

- Highly motivating salary

- Bonuses based on performance

- Attractive salary package (fix pay + commission);

- Full benefits package.

About company:

We are international delivery company, very flexible on times, including weekend and bank holiday

collections and deliveries…..

Please send a CV to: tatimoroz@gmail.com