Contact Center Engineer

Orange Moldova №10075112, 21.04.2021
Oras: Chisinau
Studii: Orice
Experienta de munca: Pina la 2 ani
Salariu: Negociabil
Grafic de munca: Full-time
10075112, 21.04.2021
Orange Moldova is looking for a new colleague to fill in the position of Contact Center Engineer.

what you will be doing:

you will develop, integrate, and support Omni touch contact centers platforms like: core station, call routing engines, chat, chatbots, IVRs and others across various lines of business
you will also be responsible for maintaining, designing, coding, testing, and implementing enhancements and modifications on multiple Contact Center connected platforms like: Knowledge management System, Workforce Management System, Calls Recording and others

what we are looking for:

Minimum 1 years practical experience in contact center operations, administration, or technology infrastructure in multi-location omni-channel contact center technology/operations with at least 20 agents
Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives)
experience with SIP and TDM based software installations, media gateways, troubleshooting voice services, call centers
Strong experience developing IVR using VoiceXML or other Vendor Specific language
Experience with configuration, troubleshooting of LAN/WAN services specially VoIP protocols (e.g.H.323, SIP, UDP, RTP)
SQL knowledge and experience in relational databases: Oracle , MSSQL , MySQL would be a plus
Scripting Languages knowledges would be a plus

what's in it for you:

a unique learning experience in our company
working experience with great potential for growth
flexible working hours
benefits and compensations that you can discover on https://www.orange.md/?l=1&p=1&c=1&sc=5

We invite you to join Orange for a unique learning and working experience, with great potential for growth in an innovative environment.

Working for Orange is one of a kind experience. Come check it out!

Send your CV to resurse.umane@orange.md

Orange Moldova
Str. Alba Iulia 75, Chisinau, Moldova Str. Alba Iulia 75, Chisinau, Moldova
e-mail: resurse.umane@orange.md
Inapoi Inainte
Ataseaza CV-ul Creaza CV
Ataseaza CV-ul

Indicati Nume si Prenume

Creaza cel mai bun CV din Moldova!

Completeaza CV-ul pe Rabota.md
si trimite-l in orice companie cu un singur click!

Iti va lua 10 minute

Ai deja un CV pe site-ul nostru?
Intra pe site


Creaza cel mai bun CV din Moldova!

Completeaza CV-ul pe Rabota.md
si trimite-l in orice companie cu un singur click!

Iti va lua 10 minute

Ai deja un CV pe site-ul nostru?
Creaza CV


Trimite CV-ul

Alegeti jobul


Inchide

CV-ul a fost expediat!

Inchide
Intra in cont prin