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Eurosupport International offers back office client support services to the companies show-casing their products and services on the Internet and assists web visitors with LIVE call or chat customer service.
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COUNTRY MANAGER
For the Internet project targeting Romania we are seeking for Romanian and English speaking specialists.
The Country Manager will be responsible for:
Expanding the company's existing online business into the Romanian market.
Customizing the company's online product offering to meet the unique needs and interests of the Romanian market. Customization includes (a) localizing the company's website so that its 'look and feel' are consistent with the Romanian market, and (b) ensuring the proper translation of both the website and the underlying application.
Commercializing the company's online product offering by identifying and establishing key partnerships in the Romanian market, and managing such partnerships to drive traffic and ultimately profit. Key partners include but are not limited to search optimization experts, affiliates/webmasters, advertising agencies, media planners and potential land-based collaborators.
Managing customer support staff to ensure service excellence.
Optimizing and reporting on the key performance metrics of the company's Romanian business, and ultimately being evaluated on the Romanian market's profitability.
Background Requirements:
E-commerce background - ideally, with a track record of sourcing and managing online resources in the Romanian market
Romanian market intelligence
Fluent in Romanian and English
Business development and project management experience
Ability to create revenue streams through strategic partnerships
Strong conceptual and analytical skills (numeric and qualitative)
Excellent communications skills (verbal, written and graphical)
Creative 'out-of-the-box' thinker
Attention to detail with budget management skills
Ability to work in a fast-paced, start-up environment
Please send your CV's to: jobs@eurosupport.info
TELEMARKETING OPERATOR
(remote work)
For the Internet project targeting Russia and Ukraine we are seeking for Russian and English speaking specialists.
Requirements:
Eurosupport is searching for a talented, educated, polite, open-mind individual with strong effective communication verbal skills, and a dynamic and energetic work attitude. A qualified candidate will have the potential to assume increasing levels of responsibility in our organization. The ideal candidate will have the ability to work independently toward management approved goals within expected timelines.
Telemarketing operator should know Marketing basics, psychology of people, art of speech and persuading, to have ability to found out information in tactful and effective way, be confident, open, to have nonmonotonic, but pleasant voice.
Literate Russian speech and writing, strong writing and grammar skills in English.
Ability to study software and procedures by reading manuals. Ability to self-study and remember large amounts of new information, so after that to be able to answer simple support questions.
Responsibilities:
knowledge of support operations;
sales techniques;
phone calling.
Employment Conditions:
Fixed salary
Sales efforts are paid based on results and not by amount of hours spent
at work.
Company will not have a physical office in Chisinau. Work is done remotely from employee's home.
Local computer, Internet connection, working environment is full responsibility of employee.
Please send your CV's to: jobs@eurosupport.info
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